If you have images in your chart, you should check the "Compact Pictures" checkbox when saving the chart file. This will automatically optimize the resolution of the pictures in your chart to the best file size.
Please send us the native Reunion chart file—the one created when you choose File→Save/Save As from the Reunion menu. For a Reunion chart, please DO NOT send a graphic file in TIFF, PNG, JPEG, or PDF format. If the chart file is larger than 5MB in size, you may wish to create a smaller .zip file of it by selecting the chart file in the Finder and choosing File→Compress from the Finder menu.
Attach your chart or zip file to an e-mail message and send to
along with any special instructions (including number of copies and type of paper). If your attachment is too large to send, let us know and we can make special arrangements for your file.
Wait a day to allow us to evaluate the chart and then check your e-mail for a confirmed price and order number.
Return to the Heartland Family Graphics web site and go to our payment page to provide your credit card payment. Simply enter the requested payment and shipping information, being sure to include your confirmed order number. You will receive a receipt immediately, but will not be billed until chart shipment.
Wait for your printed masterpiece to arrive in your mailbox via priority mail! We aim to have it shipped in seven days or less, and we will notify you at the time of order if it will be otherwise. (Rush jobs can usually be accomplished if requested.) You will receive an e-mail when it is shipped.